Industry workflow
AI receptionist and booking for auto repair shops
Calls come in while you are under a hood or writing an estimate. Switchboard-IQ answers in your shop name, books the service appointment into your calendar, and sends the reminder, so the bay stays full without you dropping a wrench to grab the phone.
Common call types
Service appointment
Capture the vehicle, the problem, and preferred timing, and book it into your calendar.
Quote or estimate request
Collect the details your team needs and schedule a callback or drop-off from your approved script.
Status check
Handle "is my car ready" calls with your approved rules so the front counter is not tied up.
After-hours drop-off
Answer questions about after-hours drop-off and book the next open service slot.
New customer
Recognize a first-time caller, capture their information, and get them on the schedule.
Parts or vendor call
Separate operational calls from paying customers and route them to the right person.
An empty bay is lost revenue. Switchboard-IQ books into your calendar and sends automated reminders within your approved consent rules, so more scheduled jobs actually show up. Reminder and text features are configured and approved during setup.
Shops that may fit
- General auto repair
- Tire and wheel shops
- Oil change and quick lube
- Collision and body shops
- Detailing
- Transmission and specialty shops
- Mobile mechanics
Free call audit
We can document what a customer experiences when calling your public number after hours and point out one thing to fix.
Request the auditKeep the bays full
Start your free 30 days, or hear the live demo first. No obligation and no automated sales text messages.